Overview
Return Policy
You may request to return your order within 7 business days of the delivery date, provided that the package is unopened and remains in its original sealed condition.
The customer is responsible for return shipping costs. We do not provide a prepaid return label unless the return is due to an error on our part—such as shipping the wrong item or a damaged product.
To process a return, a tracking number is required. Once the returned item is received at our warehouse and verified by our team, the refund will be processed, and you will be notified accordingly.
A restocking fee of 15% per product will be deducted from the refund amount.
The following reasons for return are not accepted:
- Improper use of research products
- Damage caused by mishandling or improper storage
If you have any concerns, please contact us as soon as possible at enrique@stangesupplements.com. We will do our best to address your request and accommodate your needs.
Refund Policy
At Stange Supplements, your satisfaction is our priority. Please review our refund policy below:
- Refunds: All completed purchases are final. We do not offer refunds.
- Damaged Goods: If you receive damaged items, please reach out to us immediately. We may request supporting documentation, such as photos, to assess the issue and determine the best course of action.
- Resolution: For damaged goods, we will work to promptly replace the item or provide a satisfactory resolution based on the extent of the damage.
For any issues related to damaged goods, or other concerns, please contact our customer support team. Thank you for choosing Stange Supplements. We are committed to ensuring a positive and hassle-free experience.
